General Terms

Welcome to FidoAmico. By accessing and using our website, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and customers who interact with our platform.

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the updated terms.

Product Information

All products listed (including Beds, Collars & Harnesses, Clothes, Houses & Tents) are subject to availability. We make every effort to display accurate product descriptions, colors, and specifications, but cannot guarantee complete accuracy.

Prices are subject to change without notice. We are not responsible for typographical errors regarding pricing or product information.

Order Processing

Order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.

Shipping times are estimates only and may vary based on product availability and destination.

Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of FidoAmico or its content suppliers and protected by international copyright laws.

Unauthorized use of any content may violate copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

FidoAmico shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

We do not warrant that our website will be uninterrupted or error-free, nor do we make any warranty as to the results that may be obtained from use of our products.

Returns & Refunds

We accept returns of unused, unopened items in original packaging within 30 days of delivery. Customers are responsible for return shipping costs unless the return is due to our error.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Certain items may be exempt from returns, including personalized products or items marked as final sale.

Dispute Resolution

Any disputes arising from these terms shall first attempt to be resolved through good-faith negotiations between the parties.

If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce. The arbitration shall take place in the jurisdiction where FidoAmico is registered.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where FidoAmico is registered, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please contact us through the designated channels on our website.