Shipping Information

At FidoAmico, we strive to deliver your pet products as quickly and safely as possible. Please review our shipping policy below for details about delivery times, costs, and other important information.

Shipping Method

We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.

Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Costs

Shipping fees are calculated based on:

• Product weight and dimensions
• Destination address

The exact shipping cost will be displayed during checkout before you complete your purchase.

Delivery Time

Standard Shipping typically takes:

• 3-7 business days for domestic orders
• 7-14 business days for international orders

Please note these are estimates and delivery times may vary depending on your location and customs processing.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this to monitor your package's progress through our carrier's website.

Shipping Restrictions

We currently ship to most countries worldwide. Some restrictions may apply to certain products due to size or local regulations. If we cannot ship to your location, you will be notified during checkout.

Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address information or failure to claim the package, we will contact you to arrange reshipment. Additional shipping fees may apply.

Damaged or Lost Packages

While we take great care in packaging your items, please inspect your package upon arrival. If you receive a damaged item or if your package is lost in transit, please contact our customer service team immediately.

Customs and Import Fees

For international orders, customers are responsible for any customs fees, taxes, or import duties that may apply. These charges are determined by your local customs office and are not included in the product price or shipping cost.