Information We Collect

At FidoAmico, we collect the following types of information when you interact with our website:

• Personal Information: Name, email address, shipping/billing address, and payment details when you make a purchase.
• Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
• Usage Data: Pages visited, products viewed, and interaction patterns to improve user experience.
• Cookies: We use cookies to remember preferences and analyze site traffic. You may disable cookies in your browser settings.

How We Use Your Information

Your data is used exclusively for:

• Processing and fulfilling orders for our pet products (beds, collars, clothes, etc.)
• Providing customer support and responding to inquiries
• Improving our product offerings and website functionality
• Sending transactional communications (order confirmations, shipping updates)
• Preventing fraud and ensuring website security

We never sell your personal information to third parties.

Data Sharing & Third Parties

We may share information with:

• Payment Processors: To complete transactions (e.g., Stripe, PayPal)
• Shipping Providers: For order delivery (e.g., FedEx, DHL)
• Service Providers: For website hosting, analytics, and marketing (under strict confidentiality agreements)

All third parties are GDPR/CCPA compliant and prohibited from using your data for unrelated purposes.

Data Retention & Security

We retain personal information only as long as necessary for:

• Order fulfillment and warranty periods (typically 3 years)
• Legal compliance (tax records for 7 years)
• Analytics data is anonymized after 12 months

We implement industry-standard security measures including SSL encryption, regular security audits, and restricted access to personal data.

Your Rights

Under GDPR and CCPA, you have the right to:

• Request access to or deletion of your personal data
• Correct inaccurate information
• Opt-out of marketing communications
• Lodge complaints with supervisory authorities

To exercise these rights, please contact us through the website contact form with "Privacy Request" in the subject line.

Policy Updates

We may update this policy periodically. Significant changes will be notified via website banners for 30 days prior to implementation. The last update date is displayed below.

Last Updated: [Insert Date]